Shipping and Returns
SHIPPING
Orders are usually shipped within 5 - 7 business days, with the exception of apparel ( 1 - 2 weeks)
RETURNS
You have 14 days to return product for a full refund. Please note there are no refunds for digital items and custom products
To be eligible for a return or exchange, your item must be in its original packaging, unopened, unused and in the same condition that you received it.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you. We will also advise you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 days.
We reserve the right to reject any returns/exchanges that do not comply with the conditions stated above. Please contact us if you have any questions or problems.
To return your product please contact hello@gracdco.com